Privacy Policy

1. Scope

This Privacy Policy explains how Greenhouse Smoothie Bar and Eatery ("Greenhouse," "we," "our," or "us") collects, uses, shares, and protects personal information when you use our website, online ordering experience, and related services.

2. Information We Collect

Information You Provide

• Name and contact information when you place or manage an order
• Order details, pickup preferences, and special instructions
• Dietary preferences used for recommendation features
• Messages or inquiries you send to us

Information Collected Automatically

• Device and browser information
• IP address and approximate geolocation
• Page views, session activity, and on-site interactions
• Referral source, campaign parameters, and click interactions
• Cookie, local storage, and similar identifier data

Payment Information

Payments are processed by Square and/or delivery partners. We do not store full payment card numbers in our website systems.

3. How We Use Information

• Process orders and provide customer support
• Operate, secure, and troubleshoot our website and APIs
• Measure website performance and improve user experience
• Analyze product interest and checkout funnel performance
• Detect abuse, fraud, or misuse of our services
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies for core website functions and analytics.

• Strictly necessary: required for site and checkout functionality
• Analytics: understand traffic, page engagement, and conversion flow

We do not run targeted advertising pixels at this time.

You can control non-essential tracking through browser settings and privacy controls, including recognized opt-out preference signals.

5. How We Share Information

We may share information with:

• Service providers (hosting, analytics, fraud/security, operations)
• Order and payment platforms (such as Square)
• Legal authorities when required by law
• Successors in a merger, acquisition, or asset transfer

We do not sell your personal information for money and we do not share personal information for cross-context behavioral advertising (targeted advertising).

6. Data Retention

We retain personal information only for as long as needed for the purposes described above, including legal, accounting, tax, operational, and dispute-resolution requirements.

7. Your Privacy Rights

California Residents

Subject to verification and applicable law, California residents may have rights to know/access, delete, correct, and opt out of sale, sharing, or targeted advertising. California residents may also limit use of certain sensitive personal information where applicable.

Nevada Residents

Nevada residents may request that covered information not be sold, where required by Nevada law.

How to Submit a Request

• Email: privacy@greenhouselv.io
• Phone: (725) 204-8334
• Mail: 9490 W Russell Rd Ste 103, Las Vegas, NV 89148

We may need to verify your identity before fulfilling certain requests. Authorized agents may submit requests where allowed.

8. Global Privacy Control and Similar Signals

Where required by applicable law, we honor browser-enabled opt-out preference signals such as Global Privacy Control (GPC) for qualifying requests.

9. Third-Party Tracking Disclosure

We do not run third-party targeted advertising pixels. Our service providers may process limited technical data needed to operate analytics, hosting, and checkout workflows.

10. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Parents or guardians who believe a child provided personal information may contact us to request deletion.

11. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No internet transmission or storage system is completely secure.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected by updating the "Last updated" date and, where required, providing additional notice.

13. Contact

If you have questions about this Privacy Policy or your privacy rights, contact us at:

• Phone: (725) 204-8334
• Address: 9490 W Russell Rd Ste 103, Las Vegas, NV 89148
• Email: privacy@greenhouselv.io